http://www.celebratinghumanityinternational.co.uk
Team Conflict Resolution Interventions.
Standing at a Crossroads.
Teams, businesses and organizations that are under pressure to transform their troubled teams, are often challenged by the wealth of “solutions” offered, by companies. Some of these solutions are great - and many are doomed to failure.
If your team is being forced to find a solution, your team is at a crossroads of danger and opportunity.
The danger lies in choosing the wrong “solution(s”) and yet, if you get your choice right, there are huge hidden opportunities to build individuals and teams, and thereby reap great rewards.
Self-defeating team conflict resolution programs will have strategies that:-
• try isolate to the “troublemakers”, and get them to resolve their differences.
• exclude any member/s of the team in the process.
• hand the management of the team’s behaviors, with agreements from “team agreed resolution”, to your managers/ supervisors.
• isolate, intimidate, or simply ignore certain team members.
• neglect the development of communication skills, team and individual personality skills, understanding of the carious diversities within the team.
• Go with a talk-down and divisive diversity training program.
• Use unsuitable and un-focused team building programs - that isolate even 1 member of your team..
If any of these factors form part of your attempts to resolve team conflict, the process, and your money, will be wasted. More so, it could negatively impact your team - in the long term..
The opportunity to build teams is found in the wisdom, uniqueness, talents and skills of your team. When we hire people, we hope that they are mature enough to manage their own behavior. After we sign the employment contracts, we then begin to control their every action. We put managers in charge of all decisions. Soon we have people who will not even go to the toilet without permission.
Our over-control has taken away their sense of value, ownership, accountability and responsibility. And this is where team conflict begins.
The methodologies included in Celebrating Humanity Diversity Training and Transformational team-building programs - outlined in our book - Team Conflict resolution Strategies - ensures that team transformation is non-threatening, unifying and inclusive. It ensures that we give the power back to your teams - to manage their own behavior - through their own agreements.
This takes incredible stress off managers and supervisors, and the business/organization. In turn, empowered people drive your business in a safe and respectful place created by themselves.
Our teams have been called in to resolve conflict when the psychologists, and conflict resolution specialists have been unsuccessful. The people that we meet are often disillusioned, angry and isolated. Management is stressed, backstabbing, gossiping and labor disputes are the order of the day. And all of this is after numerous “conflict resolution solutions.”
Our teams bring fun, communication, respect and understanding into the team - before we even look at developing team-based codes of conduct. And when we leave - we have put in place ongoing team-managed processes - supported by our follow-up processes. Our feed back is always taken at least a year after the initial program. And the results are always excellent - without fail!
Read the book - and use the lessons therein, or call in our teams. Whichever way your go - this will be the best decision you will ever make.
Brian Moore - Copyright. October 2008
www.celebrating-humanity-projects.com
brian@celebratinghumanityinternational.co.uk
Mobile: +27 82 552 3352
Mobile: +27 82 774 5521
Showing posts with label conflict resolution mistakes. Show all posts
Showing posts with label conflict resolution mistakes. Show all posts
Saturday, October 18, 2008
Saturday, June 14, 2008
A Huge Transformational Teambuilding experience, in Paradise!
Our wonderful Namibian sojourn.
A Huge Transformational Team building experience, in Paradise!
As we sit here, in our office, at our stunning new Namibian kiaat boardroom table, we can see an aerial photo of Oranjemund on the wall.
In the photo, the mist is sneaking in from the Atlantic ocean towards the village, it is already covering the shores of South Africa and Namibia and the huge mouth of the Orange river. Although we can't see them in the photo, we know that the wild Gemsbok stroll through the town and across the golf course, and the pink flamingos line the Orange river estuary. It is here at certain times of the year that the fishing is excellent.
Somewhere in the town Oom Willie is making another half-length VW Bug! And Eloolos is delivering another wonderful Chicken Liver Peri-Peri pizza.
Within the Oranjemund, the quality of life for all people, in particular for children, is outstanding. Small children roam the streets on their bicycles, and the town is practically crime-free.
If I were looking for a place to settle and to build a career, I would apply for a position there. Freedom is something which cannot be bought at any price! Add freedom to an amazing primary school, a wonderful private hospital, stunning sports facilities and a wonderful country!
Beyond the village our clients and friends are working to push back the Atlantic ocean to secure the World's purest diamonds. In the ocean, ship-based crews are sucking ore-bearing soil from the gullies, to raise the once-Kimberley-based diamonds to the surface.
The history of this special place and the diamonds that are mined here, stretches back 100 years, when Joseph Lewala found the first diamond in 1908.
Back to the photo, where we can see the various sports fields in the village, two of which doubled up as training rooms for the wonderfully inclusive Celebrating Humanity Transformational Team building programme - Sida !Nans (Nama/ Damara for Our team).
We will always be grateful for the opportunity to work with the people of Namdeb Diamond Mining Corporation!
Our company was, one of three, invited to submit proposals in October 2005. Two companies, one from South Africa and another from Windhoek - Namibia were also invited.
In June 2006, I presented the Celebrating Humanity programme, in Oranjemund. My journey, which included a personal fact-finding mission took 4 days - all in all- from Durban. And each of the companies had only 20 minutes for their presentations.
We were well looked after in this very self sufficient community and were delighted to be awarded the contract.
A new Training Manager, Pauline Thomas and AGM - Paul Sparks, took over the project and powerfully set us on track to begin an incredible transformational teambuilding program.
After a very successful pilot program it was decided that the programe would be facilitated for all 2900 Namdeb team members. The programme kicked off in late June 2007, with 2 teams. A week later our third team began training.
This was the first time that a training project of this magnitude was facilitated in Namdeb or by our team. And when all was said and done it was an incredible success. The T&D (Training and Development) team kicked into top gear and with their volunteer representatives from all areas of the mine, delivered teams to the training rooms day after day!
Within the greater group we had the opportunity to transform a number of conflicted teams. These were not office conflicts - although the program works equally well in any toxic team. The teams that we worked with highly stressed and again it took us a mere 24 hours, over three days to guide them to remove the team conflicts. And they are still going well, now.
If you visit our site to get a copy of of my eBook - Team Conflict Resolution Strategies.
Regards,
Brian V Moore
brian@celebratinghumanityinternational.co.uk
A Huge Transformational Team building experience, in Paradise!
As we sit here, in our office, at our stunning new Namibian kiaat boardroom table, we can see an aerial photo of Oranjemund on the wall.
In the photo, the mist is sneaking in from the Atlantic ocean towards the village, it is already covering the shores of South Africa and Namibia and the huge mouth of the Orange river. Although we can't see them in the photo, we know that the wild Gemsbok stroll through the town and across the golf course, and the pink flamingos line the Orange river estuary. It is here at certain times of the year that the fishing is excellent.
Somewhere in the town Oom Willie is making another half-length VW Bug! And Eloolos is delivering another wonderful Chicken Liver Peri-Peri pizza.
Within the Oranjemund, the quality of life for all people, in particular for children, is outstanding. Small children roam the streets on their bicycles, and the town is practically crime-free.
If I were looking for a place to settle and to build a career, I would apply for a position there. Freedom is something which cannot be bought at any price! Add freedom to an amazing primary school, a wonderful private hospital, stunning sports facilities and a wonderful country!
Beyond the village our clients and friends are working to push back the Atlantic ocean to secure the World's purest diamonds. In the ocean, ship-based crews are sucking ore-bearing soil from the gullies, to raise the once-Kimberley-based diamonds to the surface.
The history of this special place and the diamonds that are mined here, stretches back 100 years, when Joseph Lewala found the first diamond in 1908.
Back to the photo, where we can see the various sports fields in the village, two of which doubled up as training rooms for the wonderfully inclusive Celebrating Humanity Transformational Team building programme - Sida !Nans (Nama/ Damara for Our team).
We will always be grateful for the opportunity to work with the people of Namdeb Diamond Mining Corporation!
Our company was, one of three, invited to submit proposals in October 2005. Two companies, one from South Africa and another from Windhoek - Namibia were also invited.
In June 2006, I presented the Celebrating Humanity programme, in Oranjemund. My journey, which included a personal fact-finding mission took 4 days - all in all- from Durban. And each of the companies had only 20 minutes for their presentations.
We were well looked after in this very self sufficient community and were delighted to be awarded the contract.
A new Training Manager, Pauline Thomas and AGM - Paul Sparks, took over the project and powerfully set us on track to begin an incredible transformational teambuilding program.
After a very successful pilot program it was decided that the programe would be facilitated for all 2900 Namdeb team members. The programme kicked off in late June 2007, with 2 teams. A week later our third team began training.
This was the first time that a training project of this magnitude was facilitated in Namdeb or by our team. And when all was said and done it was an incredible success. The T&D (Training and Development) team kicked into top gear and with their volunteer representatives from all areas of the mine, delivered teams to the training rooms day after day!
Within the greater group we had the opportunity to transform a number of conflicted teams. These were not office conflicts - although the program works equally well in any toxic team. The teams that we worked with highly stressed and again it took us a mere 24 hours, over three days to guide them to remove the team conflicts. And they are still going well, now.
If you visit our site to get a copy of of my eBook - Team Conflict Resolution Strategies.
Regards,
Brian V Moore
brian@celebratinghumanityinternational.co.uk
http://www.celebratinghumanityinternational.co.uk
Conflict Resolution - Ten Conflict Resolution Mistakes To Avoid
And here is an article on the 10 Worst ways to resolve conflict - makes good reading and makes a lot of sense...
Enjoy,
Brian V Moore
Conflict Resolution - Ten Conflict Resolution Mistakes To Avoid:
"Conventional wisdom (and research) says that good communication can improve relationships, increasing intimacy, trust and support. The converse is also true: poor communication can weaken bonds, creating mistrust and even contempt! Here are some examples of negative and even destructive attitudes and communication patterns that can exacerbate conflict in a relationship. How many of these sound like something you’d do?
1. Avoiding Conflict Altogether:
Rather than discussing building frustrations in a calm, respectful manner, some people just don’t say anything to their partner until they’re ready to explode, and then blurt it out in an angry, hurtful way. This seems to be the less stressful route—avoiding an argument altogether—but usually causes more stress to both parties, as tensions rise, resentments fester, and a much bigger argument eventually results. It's much healthier to address and resolve conflict.
2. Being Defensive:
Rather than addressing a partner’s complaints with an objective eye and willingness to understand the other person’s point of view, defensive people steadfastly deny any wrongdoing and work hard to avoid looking at the possibility that they could be contributing to a problem. Denying responsibility..."
http://www.celebratinghumanityinternational.co.uk
Enjoy,
Brian V Moore
Conflict Resolution - Ten Conflict Resolution Mistakes To Avoid:
"Conventional wisdom (and research) says that good communication can improve relationships, increasing intimacy, trust and support. The converse is also true: poor communication can weaken bonds, creating mistrust and even contempt! Here are some examples of negative and even destructive attitudes and communication patterns that can exacerbate conflict in a relationship. How many of these sound like something you’d do?
1. Avoiding Conflict Altogether:
Rather than discussing building frustrations in a calm, respectful manner, some people just don’t say anything to their partner until they’re ready to explode, and then blurt it out in an angry, hurtful way. This seems to be the less stressful route—avoiding an argument altogether—but usually causes more stress to both parties, as tensions rise, resentments fester, and a much bigger argument eventually results. It's much healthier to address and resolve conflict.
2. Being Defensive:
Rather than addressing a partner’s complaints with an objective eye and willingness to understand the other person’s point of view, defensive people steadfastly deny any wrongdoing and work hard to avoid looking at the possibility that they could be contributing to a problem. Denying responsibility..."
http://www.celebratinghumanityinternational.co.uk
Thursday, May 29, 2008
Resolving Team Conflict-Nine Steps to Constructive Resolution
Hi everybody,
I have found this very interesting perspective, on Team Conflict Resolution Strategies, and thought I would share it with you....
Resolving Team Conflict-Nine Steps to Constructive Resolution: "If you’ve ever worked on a team where one or more of the team members are in conflict, then you know just how stressful this situation can be. Left unresolved, conflicts between individuals can fester, spill over into the team’s relationships, and seriously hinder productivity. What’s a team leader to do?
Let’s begin with what not to do...."
I have found this very interesting perspective, on Team Conflict Resolution Strategies, and thought I would share it with you....
Resolving Team Conflict-Nine Steps to Constructive Resolution: "If you’ve ever worked on a team where one or more of the team members are in conflict, then you know just how stressful this situation can be. Left unresolved, conflicts between individuals can fester, spill over into the team’s relationships, and seriously hinder productivity. What’s a team leader to do?
Let’s begin with what not to do...."
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