Sunday, June 1, 2008

Conflict at Work - The Hidden Costs of Poorly Managed Organizational Conflict

Here is another work conflict article that outlines some of the challenges in workplace conflict... Enjoy,

Brian

Conflict at Work - The Hidden Costs of Poorly Managed Organizational Conflict: "Conflict in organizations is not a problem. Well managed conflict contributes to creativity, strategic initiative, more effective systems and communication, stronger workplace relationships and greater commitment to the organization. Organizations shouldn’t attempt to prevent conflict, but should instead focus energy on preventing unresolved or destructive conflict.
Left unresolved or escalating destructively, conflict is expensive, both in financial and human terms. Some conflict costs are easily measured, such as legal fees and losses associated with theft and sabotage. Conflict that escalates so far as to damage an organization’s reputation is measurable in terms of lower earnings or diminished market share."

No comments: